During open enrollment, it is very important to create a simple, painless and easy process for your employees. Benefits can be hard to understand and researching more about them can take up a lot of employee’s time. It is crucial for employers to help employees understand their benefits and allow them to feel comfortable when they are making their decision.
It’s never too early to start thinking about your open enrollment process and how you can better communicate to your employees. Benefits can be overwhelming for employees. Sometimes by just providing a website to get more information is not enough for them to understand. You will want to give them a clear and relevant summary of benefits, coverage, rates to help them make their decision easy.
You may also want to consider hosting a webinar to go over the information in depth and highlight the values of each plan. This is also a great way for you to help them be able to look at what doctors are in each plan and how this may affect them if they have any major surgery’s, monthly prescriptions, upcoming procedures and general doctor visits.
Not only do you want the information to be clear and easy to understand but you also want to give your employees enough time to decide. Many times, employers will give their employees a small window to decide and some feel rushed in making a decision and they end up picking a plan they really don’t like. Give some time for your employers to look this information over and do their own research.
While an employee is looking over potential plans you will want to consider, a support line they can contact. It is important for you to allow them to have a dedicated place where they can ask for help and get their questions answered.
Open enrollment is a tricky process but having the right tools can make it easy. Go over your process and ensure it is easy for your employees to understand. There are always ways to improve and it’s time to start to think about how to navigate the information in a clear way.
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